TMU-WIFI and Webprint outage

Incident Report for TMU IT Systems

Postmortem

The server that hosts these services went offline due to an unexpected hardware malfunction.

Posted Feb 04, 2025 - 23:00 PST

Resolved

This incident has been resolved.
Posted Feb 04, 2025 - 22:27 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2025 - 21:23 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 04, 2025 - 20:26 PST

Investigating

We are currently investigating this issue.
Posted Feb 04, 2025 - 17:50 PST
This incident affected: Wi-Fi Network, Web Print, and Self Service.