PBC Wi-Fi down

Incident Report for TMU IT Systems

Postmortem

Wi-Fi outage caused by power failure to the network switch that powers all the APs. Network switch lost power due to a failing UPS battery backup device. The failing UPS was replaced on Monday 11/11/2024.

Posted Nov 13, 2024 - 13:28 PST

Resolved

This incident has been resolved.
Posted Nov 06, 2024 - 13:51 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2024 - 13:39 PST
This incident affected: Wi-Fi Network.